How employees
actually experience
Athena.
Athena helps employees get clear answers to benefits questions using employer-trained AI built on their actual plans and materials.
Employer materials become
expert answers.
Built on your plans.
Not generic information.
Athena is trained exclusively on your actual benefits materials. Every answer references real plan information — not internet generics or hallucinated coverage details.
Source-grounded responses
Every answer traces directly to your uploaded benefits documents — references visible to employees.
Employer-trained AI
Trained on your plan documents, OE materials, and FAQs — not generic information from the internet.
No PHI required
Employees ask questions in plain language. No protected health information is collected or stored.
Employer-governed communication
Every response stays within your approved standards. Your benefits team retains full visibility and control.
Understand what your workforce
needs most.
Athena transforms employee benefits questions into anonymized workforce intelligence. Monthly reporting helps employers and brokers identify recurring topics, communication gaps, and emerging trends so they can better support their workforce.
*Representative insights — anonymized and aggregated. No individual employee activity is reported.
One AI Benefits Expert.
Three distinct outcomes.
Clear answers, available 24/7
- Expert answers to plan-specific questions
- Available during enrollment, onboarding, and life events
- Plain-language plan comparisons
- No hold times. No callbacks. No PDFs.
Fewer repetitive questions. Better insight.
- Dramatically reduced inbound question volume
- Anonymized analytics on employee confusion patterns
- Consistent, scalable communication standards
- Escalation pathway for complex situations
Intelligence that sharpens your advisory
- Recurring question themes by employer client
- After-hours and enrollment engagement patterns
- Communication gap identification
- White-labeled deployment available
Live in 30 days,
not months.
No technical integrations required. Athena learns from your existing benefits materials and becomes a knowledgeable expert on your plans — ready for your next open enrollment window.
Every employee deserves
an AI Benefits Expert.
Athena delivers expert answers to employee benefits questions — 24/7, grounded in your actual plans, without adding to your benefits team's workload.