How Athena protects and handles personal information

Last updated: May 6, 2026

Athena is committed to handling information with care, clarity, and restraint. This policy explains what we collect, why we collect it, and how we use it to operate, secure, and improve our services.

Information We Collect

We may collect information you provide directly, including your name, work email, billing details, support messages, and any content you choose to submit through the service.

We may also collect limited technical information such as device type, browser, approximate location, log data, and product usage signals needed to keep Athena reliable and secure.

How We Use Information

We use information to provide the service, manage accounts, respond to requests, process payments, maintain security, and communicate important product or policy updates.

We may also use aggregated or de-identified information to understand product performance and improve the experience across devices and teams.

Legal Bases and Retention

Where required by law, we process information based on contractual necessity, legitimate interests, consent, and compliance with legal obligations.

We retain personal information only for as long as necessary to deliver the service, resolve disputes, enforce our agreements, and satisfy legal or accounting requirements.

Sharing and Service Providers

Athena does not sell personal information. We may share data with carefully selected infrastructure, analytics, support, and payment vendors that process information on our behalf under appropriate safeguards.

We may also disclose information if required to comply with law, enforce our rights, prevent misuse, or protect the safety of our users, company, or the public.

Your Choices

You may request access, correction, deletion, or export of certain personal information, subject to applicable law and legitimate operational limits.

You can also manage communication preferences and contact us with questions about privacy rights, regional disclosures, or data handling practices.